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Phone:
(844) 223-4292

Email:
support@acemapp.org

Forgot Password

FAQ General

Member Types:

After your ACEMAPP is created, you will receive a verification email and a link to set your password to log in. You can easily reset your password if you cannot find the set password link with the "Forgot Password" option.

Google 2-Factor Authentication

General FAQ

Member Types:

ACEMAPP offers an added layer of security by enabling Google 2-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.

Create A Password

General FAQ

Member Types:

ACEMAPP follows industry standards for password security and utilizes a password strength meter, which requires passwords to be at a minimum strength of 2 (out of 4). The system will dynamically show you the password score as you type and provide feedback.

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Preceptor User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Please stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

Assure Member User Guide

User Guides Assure Video Library

Member Types:

ACEMAPP Assure is a professional document review service with personalized service and support. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.

Verified Credentials (QualifiedFirst)

Vendors

Member Types:

ACEMAPP interfaces with QualifiedFirst® to simplify the compliance process for you. QualifiedFirst® (by Verified Credentials) is used for background checks, drug testing and clinical requirement verification.

Complete Your Profile

FAQ General

Member Types:

Completing your profile is an essential step to meet clinical rotation compliance. This guide from the help desk offers instructions for filling out each section of your profile.

Getting Started with ACEMAPP

General Video Library

Member Types:

Let's get you started with ACEMAPP and find the right user guide for you.

Guest School FAQ

FAQ General

Member Types:

Here are some common questions and answers for setting up your student(s) in ACEMAPP. This guide provides helpful information on the entire process, from logging in to managing your students' compliance.

Verify Students (Corporate Screening)

Vendors Video Library

Member Types:

ACEMAPP interfaces with Verify Students (by Corporate Screening) to simplify the compliance process for members. Verify Students provides background check and drug screening services.

Complio (American DataBank)

Vendors

Member Types:

ACEMAPP interfaces with Complio (by American DataBank) to simplify the compliance process for members (i.e., Students, Faculty, etc.). Complio's services include background check and drug screen processing, as well as clinical requirement verification.

Verify Students (Corporate Screening)

Vendors

Member Types:

ACEMAPP interfaces with Verify Students (by Corporate Screening) to simplify the compliance process for members. Verify Students is used for background checks and drug screens.

Email Verification

Communications General

Member Types:

To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.

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