Article: Update Admin User Access to Programs & Permissions

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Update Admin User Access to Programs & Permissions
Member Types:

To View Permissions

Step 1:

From the home page, select the "More" dropdown on the right, then choose "Permissions."

Nav bar highlighting More dropdown and permissions button.

Step 2:

The "Permissions Matrix" displays all the current admins along with their respective permissions. To see a list of programs accessible to each admin, click on the "Programs" button located on the left side.

Green Check-mark = Admin has full access to the permission

Red X = Admin has zero access to the permission

Permissions matrix page highlighting programs button on select member.

NOTE: Permissions shown vary based on the organization's setup in ACEMAPP. Please contact ACEMAPP Support with any questions.


Manage Permissions

Step 1:

Click on the "Edit" (pencil icon) button next to the admin whose permissions require modifications.

Permissions matrix page highlighting edit button on select member.

Step 2:

On the "Manage Permissions" page, please review the permissions list to add or remove permissions. To add or remove a specific program, click the appropriate field and select the program from the dropdown menu. Click the green check box to the right of the field to select all. There is also a "Note" section to provide ACEMAPP Support with more details regarding the new admin.

Manage permissions page highlighting the programs and permissions areas.

Step 3:

After reviewing the form, click "Submit Request." Your request will be sent to ACEMAPP Support. Once the request has been processed, you will receive a response confirming the changes.

Submit request button example.

View and Update the Coordinator Communications Form

Step 1:

From the "Manage Permissions" page, click the "Coordinator Communications" tab under "Navigation" on the left.

Manage admin page highlighting coordinator communications button.

Step 2:

Under "Coordinator Communications" you will see any roles the admin currently has. To add or remove a specific role, click the "Role in ACEMAPP" field and select the role from the dropdown menu. Then, click "Save." You may select the "Primary Account Admin" within this area.

Coordinator communications area highlighting role field and save button.

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This help desk guide outlines how to request the removal of an admin user.